Features
From intelligent rent collection, smart modern property management and smart tenant on-boarding we are one platform to run your entire property portfolio effectively.
No bank forms.
No card readers. No app to install from a store. Just M-Pesa, 3 role-based portals and the compliance paperwork all handled automatically in the background.
Intelligent Automated Rent Collection
Tenants pay by instant M-Pesa STK push, straight from their phone. The payment matches to the right unit and lease the moment Safaricom confirms it straight to the Property Manager’s or Landlord’s account. No statements to check by hand.
Autopilot Operations: Manage properties without daily intervention, rent collection, reminders and reporting happen automatically.
Payment Prof: Tenants can’t lie about payments or losing receipts etc.
High Collection Rate: Proven track record of improving rent collection through smart automation.
Several Hours Saved Weekly: Documented time savings that let landlords focus on growth rather than operations.
Transparency & Accountability
Trust between Landlords, Property Managers and Tenants is built on visibility. Know exactly where every shilling goes. Janja Homes provides a complete, auditable record of every transaction, communication and action delivering the transparency that professional property management demands.
Real-Time Reporting: Live data on occupancy, income, expenses and performance.
Daily Reconciliation Summary: You receive daily email reports on overall reconciliation rate in percentage and transactions.
Audit Trails: Complete history of all transactions and communications.
Tenant Communication: Professional messaging that maintains good relationships.
Financial Transparency: Clear breakdown of all charges and income sources.
Exceptional Tenant Experience
Happy tenants are the foundation of a profitable property. Janja Homes puts tenant satisfaction at the heart of the platform, delivering a modern digital experience that keeps tenants happy, engaged and staying longer. Retention is always cheaper than replacement.
Modern Digital Experience: Tenants love the convenience and professionalism.
Improved Tenant Satisfaction: High satisfaction rates lead to better tenant retention.
Self-Service Portal: Tenants can handle payments, requests and communication independently.
High Renewal Rate: Happy tenants stay longer, reducing vacancy periods.
Smart Tenant On-Boarding
Janja Homes streamlines every step of onboarding, from digital applications to verification and activation. Fill vacancies faster with onboarding that works at digital speed. Janja Homes replaces paperwork, meetings and manual vetting with a seamless online journey so qualified tenants move from application to move-in without delay.
Remote Application Sharing: As a landlord, you can instantly generate and share a unique digital application link with any prospective tenant, from anywhere in the world, eliminating the need for in-person meetings or paperwork.
Modern, Aesthetic Application Form: The application form is thoughtfully designed to be visually appealing and intuitive to use, creating a professional first impression while making the process effortless for the tenant.
Smart Form Features: The form includes advanced capabilities such as auto-fill resume population, conditional logic that adapts questions based on previous answers, and other intelligent features that streamline data capture.
Automated Tenant Verification: Upon submission, the on-boarding link automatically verifies the prospective tenant’s identity and credential
Tenants Pay by Instant M-Pesa STK push: The payment matches to the right unit and lease the moment Safaricom confirms it straight to the Property Manager’s or Landlord’s account.
Fully Automated On boarding: Once the application is complete and verified, the system automatically on-boards the tenant, triggering the next steps in the process without requiring any intervention from the landlord or property manager.
One-Click Tenant Activation: The landlord or property manager can activate a new tenant with a single click, at any time, from any location, no physical presence required at any stage of the process.
Comprehensive Solution for All Property Types
Whatever you manage, Janja Homes manages with you. That’s why Janja Homes offers one powerful, smart platform flexible enough to serve every corner of the real estate market and adapts to whether you’re managing residential units, commercial spaces, student housing or complex mixed-use developments.
Residential Properties: From single flats to large apartment complexes.
Commercial Real Estate: Office buildings, retail spaces, warehouses.
Student Housing: University-focused tools with semester billing and parent portals
Community Management: Gated communities and estate management.
Mixed-Use Developments: Complex properties with multiple tenant types.
Communication & Notification Features
Clear, timely communication is the foundation of well-run properties. Janja Homes automates notifications and centralizes messaging across every channel ensuring Landlords, Property Managers and Tenants are always informed and aligned.
Multi-Channel Communication: Keep everyone connected with integrated messaging systems that support WhatsApp, email and mobile notifications across all devices.
Rent Reminders: Automated due date notifications. No one has to remember to chase a tenant.
Late Payment Alerts: Escalating reminder sequences.
SMS Notifications: SMS integration for local SMS.
Email Automation: Template email campaigns and notifications.
Maintenance Updates: Status change notifications.
Everyone Gets their Own Portal
Landlord, Property Manager and Tenant each work from a dashboard built for their role. Self-onboarding links bring new PMs and Tenants in without you keying in their details. Janja Homes provides dedicated portals for Landlords, Property Managers and Tenants each designed around the needs of its user.
Maintenance requests logged with photos, assigned to vendors, tracked to close-out.
Lease agreements generated and e-signed inside the portal.
Secure per-tenant document storage, no filing cabinet.
Intelligent Maintenance Management
Proactive maintenance protects both property value and Tenant satisfaction. Janja Homes provides a structured, end-to-end maintenance workflow from photo-enabled requests and vendor assignment. Janja Homes captures every maintenance request, tracks it to completion and schedules preventive work protecting your asset and keeping tenants happy.
Request Tracking: Photo-enabled maintenance requests.
Priority Classification: Emergency, urgent, routine categorization.
Vendor Management: Preferred contractor database.
Completion Verification: Photo-based completion confirmation.
Preventive Maintenance: Protect your property investments with scheduled maintenance programs that prevent costly repairs and maintain property values over time.
Scheduled Maintenance: Recurring maintenance task automation.
Service History: Comprehensive maintenance records.
Built for Kenya, By Kenyans
Janja Homes was purpose-built for the Kenyan property market. With M-Pesa integration at its core, KRA compliance built in and a local team behind it, the platform reflects a deep understanding of how property management actually works in Kenya.
Local Expertise: Deep understanding of Kenyan property laws, tenant behavior and market dynamics.
M-Pesa Integration: Seamless mobile money payments that 90% of Kenyans prefer.
KRA Compliance: Automated ETIMS integration and tax reporting aligned with Kenya Revenue. Authority requirements.
Local Support: Nairobi-based customer service team that understands local context and challenges.
